Contact Us

We're always happy to hear from you. Whether you have a question about an order, need help choosing the right product for your home or want to check on a return, our team is ready to help. We aim to reply to every enquiry within 24 hours during our service hours.

If your message is about an existing order, please include your order number so we can help you faster.

Contact information

Questions about an order, a product or anything else? Get in touch and our team will be glad to help.

Email: support@lowgoose.com

Contact form: Contact page

Customer service hours (UK time)

Monday to Friday: 9:00 am – 5:30 pm
Saturday and Sunday: 10:00 am – 3:00 pm

We aim to respond to every enquiry within 24 hours.

Thank you for choosing Low Goose.

Business Information

Store name: Low Goose

Company name: ECOM BILAL LTD

Company number: 15711893 (registered in England and Wales)

Registered address: 5th Floor, 167-169 Great Portland Street, London, W1W 5PF, United Kingdom

We're always happy to hear from you. Whether you have a question about an order, need help choosing the right product for your home or want to check on a return, our team is ready to help. We aim to reply to every enquiry within 24 hours during our service hours.

If your message is about an existing order, please include your order number so we can help you faster.

Contact information

Questions about an order, a product or anything else? Get in touch and our team will be glad to help.

Email: support@lowgoose.com

Contact form: Contact page

Customer service hours (UK time)

Monday to Friday: 9:00 am – 5:30 pm
Saturday and Sunday: 10:00 am – 3:00 pm

We aim to respond to every enquiry within 24 hours.

Thank you for choosing Low Goose.

Business Information

Store name: Low Goose

Company name: ECOM BILAL LTD

Company number: 15711893 (registered in England and Wales)

Registered address: 5th Floor, 167-169 Great Portland Street, London, W1W 5PF, United Kingdom